Getting Started

SkipUp's meeting assistant helps you schedule meetings by email. Create your account first, then CC the assistant on any email thread—it will find times that work for everyone, handle back-and-forth coordination, and create calendar events when a time is confirmed.

The assistant is designed to behave like a skilled executive assistant—proactive, smart about timezones, and respectful of your time.

Setting up your account

When you sign up for SkipUp, a guided onboarding wizard walks you through everything you need:

1. Join a workspace — Accept an invitation if one is waiting, or create a new workspace.
2. Tell us about yourself — Select your role and how you plan to use SkipUp so the assistant can tailor its behavior.
3. Connect your calendar — Link your Google or Microsoft calendar so SkipUp can see your availability and create events.
4. Scheduling preferences — Tell SkipUp how you like to meet in plain language (e.g., "No meetings on Fridays" or "I prefer mornings"). These are saved to your Memory and applied to future scheduling.
5. Invite teammates — Admins can invite colleagues directly from the onboarding flow, with suggested contacts pulled from recent calendar activity.
6. You're all set — Head to your dashboard and schedule your first meeting.

You can revisit any of these settings later from the sidebar under your personal settings.

Personalizing your workspace

Workspace admins can upload a workspace logo from the general workspace settings page. Click the logo area to select an image, crop it to a square, and save. The logo appears in the sidebar workspace picker and switcher. Recommended: 128 x 128 pixels. JPG, PNG, GIF, or WebP. Max 10 MB.

How it works

Once your account is set up and your calendar is connected, scheduling is as simple as an email.

1. CC the assistant

Add your assistant's email address (found in your workspace settings) to any scheduling email.

2. Describe your meeting

Tell the assistant what you need. "Can we find 30 minutes next week?" is enough—even a subject line alone works.

3. Assistant coordinates

The assistant suggests times, coordinates with participants, handles replies, and books the meeting when everyone confirms.

4. Meeting created

Once a time is confirmed, a calendar event is created with a video meeting link and all participants receive an invite.

Quick wins

Schedule your first meeting Follow our step-by-step tutorial to book your first meeting with the assistant.

Connect your calendar Link your Google or Microsoft calendar for smarter availability suggestions.

What happens automatically

The assistant handles many details for you without being asked:

• Smart defaults — 45-minute meetings, 4-week timeframe, all CC'd participants included
• Timezone awareness — Finds times that work across timezones, shows times in your timezone
• Holiday avoidance — Skips US and Canada holidays automatically
• Duplicate detection — Consolidates multiple requests for the same meeting

Learn about smart defaults See all the intelligent behaviors built into the assistant.

Getting support

SkipUp support is handled by email — we don't offer phone or live-chat support.

Email us: [email protected]

Create a support case: Email [email protected] — a member of our support team will help you, and our AI assistant may reply first to get you started right away.

Support hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT)

First response: Within one business day

Knowledge base: Browse our guides and docs at support.skipup.ai.