Zoom Integration

SkipUp’s Zoom integration creates unique Zoom meeting links for every meeting your assistant schedules. Once connected, Zoom links are added to calendar events automatically — no manual setup per meeting.

Prerequisites

• A SkipUp workspace with an active account
• A Zoom account (Free, Pro, Business, or Enterprise). Any paid or free Zoom plan works.
• A connected calendar in SkipUp (Google Calendar or Microsoft Calendar)

Note

You connect Zoom through your SkipUp workspace settings, not through the Zoom Marketplace directly. The Zoom Marketplace listing links here for reference, but installation starts in SkipUp.

Installation

1. Find the SkipUp app on the Zoom Marketplace

You can add the SkipUp app from the Zoom App Marketplace. Search for SkipUp and click Add to pre-authorize the app. Alternatively, you can connect directly from your SkipUp settings (see step 2).

2. Connect Zoom in SkipUp

1. Log in to your SkipUp workspace at app.skipup.ai
2. Go to Settings > Conferencing
3. Click Connect Zoom
4. You’ll be redirected to Zoom’s authorization page
5. Sign in with your Zoom account if prompted
6. Review the permissions and click Allow
7. You’ll be redirected back to SkipUp with Zoom connected

OAuth permissions

When you connect, SkipUp requests the following Zoom OAuth scopes:

Scope	Why it’s needed
meeting:write	Create Zoom meetings and generate unique join links for each scheduled meeting
user:read	Read your basic Zoom profile to associate meetings with your account

SkipUp does not request access to recordings, chat messages, or any other Zoom data. The integration is limited to creating meetings on your behalf.

Configuration

Set Zoom as your default conferencing provider

1. Go to Settings > Conferencing in your SkipUp workspace
2. Select Zoom as your default provider
3. Click Save

All meetings your assistant schedules will now include a Zoom link unless you specify a different provider.

Zoom meeting settings

Meetings created by SkipUp follow your Zoom account’s default meeting settings. This includes:

• Waiting room preferences
• Meeting passwords
• Join-before-host settings
• Recording preferences

To change these defaults, update your settings in your Zoom account.

Verify the integration is working

After connecting, confirm everything is set up:

1. Go to Settings > Conferencing — you should see Zoom listed as connected
2. Schedule a test meeting through SkipUp
3. Check the calendar event — it should include a Zoom join link

Tip

You can also check your connection status at any time from Settings > Conferencing. A green status indicator means Zoom is connected and working.

Usage

Automatic Zoom links

Once Zoom is your default conferencing provider, every meeting your assistant schedules gets a unique Zoom meeting link. The link is:

• Added to the calendar event description and location
• Included in confirmation emails to all participants
• Unique per meeting — each meeting gets its own Zoom room

Per-meeting overrides

If you want to use a different provider for a specific meeting, mention it in your scheduling email:

• “Let’s do this one on Google Meet”
• “Use Teams for the client call”

The assistant will use the requested provider for that meeting only. Your default stays as Zoom for future meetings.

What SkipUp creates in Zoom

For each scheduled meeting, SkipUp creates a standard Zoom meeting with:

• The meeting title from your scheduling request
• The scheduled date and time
• The expected duration
• A unique join URL and meeting ID

Participants can join using the Zoom link, meeting ID, or dial-in numbers (if enabled in your Zoom account settings).

Troubleshooting

”Zoom is not connected” or meetings created without a Zoom link

Your Zoom connection may have expired or been revoked.

1. Go to Settings > Conferencing
2. If Zoom shows as disconnected, click Connect Zoom to re-authorize
3. Sign in with the same Zoom account you used previously

Authorization failed during connection

If the OAuth flow fails:

1. Make sure you’re signing in with the correct Zoom account
2. Clear your browser cookies for zoom.us and try again
3. Check that your Zoom account is active and in good standing
4. If you use a Zoom admin-managed account, confirm your admin hasn’t restricted third-party app installations

Zoom link not appearing in calendar events

• Verify Zoom is set as your default conferencing provider in Settings > Conferencing
• Check that your Zoom connection is still active (green status indicator)
• If you recently changed your Zoom password, you may need to reconnect

”Insufficient permissions” error

This usually means the OAuth scopes were not fully granted. Disconnect and reconnect Zoom:

1. Go to Settings > Conferencing
2. Click Disconnect next to Zoom
3. Click Connect Zoom again and make sure to click Allow on all requested permissions

Meeting created but participants can’t join

This is typically a Zoom account setting, not a SkipUp issue:

• Check your Zoom waiting room settings
• Verify the meeting password requirements in your Zoom settings
• Ensure your Zoom account hasn’t reached its concurrent meeting limit

Disconnect and remove

Disconnect Zoom from SkipUp

1. Go to Settings > Conferencing in your SkipUp workspace
2. Click Disconnect next to Zoom
3. Confirm the disconnection

After disconnecting, new meetings will use your next preferred conferencing provider (or no conferencing link if none is configured).

Remove the app from your Zoom account

To fully remove SkipUp’s access to your Zoom account:

1. Sign in to zoom.us
2. Go to the Zoom App Marketplace
3. Click Manage > Installed Apps
4. Find SkipUp and click Remove

What happens to your data

• Zoom meetings already created remain on your Zoom account. SkipUp does not delete previously created meetings.
• Calendar events with Zoom links are not affected. Existing links continue to work.
• No data is retained by SkipUp from your Zoom account after disconnection. SkipUp only stores the OAuth connection token, which is deleted when you disconnect.

Support

If you need further help with the Zoom integration:

• Visit support.skipup.ai for documentation and guides
• Email [email protected] for direct assistance
• Check the Set Up Conferencing guide for general conferencing configuration